Customer Service Social Media Representative (No Phone Calling)

Are you a natural communicator who thrives on social media? Ready to build your career from wherever you want to work? We've got an opening that could be perfect for you.

As a Customer Service Social Media Representative, you'll be the voice of our brand across social platforms. You'll jump into conversations with customers, answer their questions thoughtfully, and help create a welcoming space for our community—zero phone calls involved. Your writing skills and dedication to great customer experiences will shape how people see and feel about our company.

What You'll Be Doing:

• Reply to customer messages and posts on our social media channels
• Handle customer inquiries with clear, friendly, and professional responses
• Keep tabs on our social accounts and respond to new activity
• Track feedback from customers and bring serious issues to the right person

What We Need From You:

• A working computer or laptop for your day-to-day tasks
• The ability to manage your own workload with minimal hand-holding
• Solid English writing skills
• Willingness to stick to our processes and standards
• A stable internet setup at your workspace

Contract Terms:

• Flexible hours—set your own pace and schedule
• Competitive compensation: $35 per hour

Location:

• Remote work online (USA preferred)

We're assembling a team of self-starters and independent thinkers across different locations. If you're excited about the freedom of remote work and ready to make an impact, we'd like to connect with you.