Hourly Live Chat Assistant (Entry Level /Fully Remote)

We're seeking a Live Chat Assistant to become an integral part of our support team and provide exceptional service to our clients and their customers. This fully remote role puts you in direct contact with visitors seeking help on our clients' websites through real-time chat conversations. You'll make an impact by communicating clearly, maintaining professionalism, and demonstrating meticulous attention to detail in every interaction.

Your day-to-day responsibilities will center on building positive customer relationships and ensuring visitors leave satisfied. You'll engage with customers across chat, email, and various messaging platforms. Your work will include processing special requests, answering product and service inquiries, troubleshooting technical problems, and maintaining accurate customer information in our systems.

Job Details:

• Position: Live Chat Assistant
• Rate: $35 per hour
• Skills/Background: No previous experience necessary—we provide comprehensive training to set you up for success. You'll need access to a device capable of running social media apps and web-based chat platforms (computer, tablet, or smartphone). Independence in your work style and the ability to adhere to instructions are essential qualities. A dependable, high-speed internet connection is required.
• Location: Remote work online (USA preferred)