Seeking a dependable remote assistant to join our expanding customer support team. In this role, you'll engage with customers in real-time via live chat, answer their inquiries, recommend relevant products, and highlight current deals. We're looking for someone who's proactive, communicates clearly in writing, pays close attention to detail, and thrives when working autonomously.
Job Description:
- Role: Live Chat Virtual Assistant
- Responsibilities: Monitor and respond to live chat messages from our website and social media platforms, address customer concerns promptly, share appropriate product information and links, and inform customers about ongoing offers and promotions.
- Contract Length: Open-ended, flexible arrangement
- Rate: $35 per hour
- Skills/Background Needed:
- A reliable computer, phone, or tablet to access chat software and manage social platforms.
- Ability to work independently with limited direction.
- Commitment to adhering to company procedures and protocols.
- Availability for at least 5 hours each week.
- Consistent, fast internet connection.
- Hours per Week: 5 - 40 hours a week
- Location: Remote work online (USA preferred).
The market for Live Chat Support specialists continues to expand rapidly worldwide.
